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Returns

All made-to-order pieces, apothecary products, and select sale items are final sale and are not eligible for return. All items purchased during promotional sales and one-of-a-kind items are available to return for store credit only. We accept returns on all full-priced, non-apothecary products in their original condition, unworn and unused, within 15 days of receipt. Returns meeting these conditions will be issued a full refund (excluding shipping costs) to the original form of payment. Please note that the customer is responsible for all return shipping costs. Please note we do not currently provide shipping labels for international returns.

Submit a Return

Request a USPS label.
$10 return shipping fee deducted.
or
Drop off in our NYC studio.
Monday - Thursday 10am-5pm.

To initiate a return, please fill out the entire form and submit.
We’ll get back to you within 1-2 business days.

Pre-loved
Brand certified